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What format are the photos in? All FotoFriction photos are in JPG format.
Do you add photos on a regular basis? Yes. We add photos as they are taken. Click on "Newest Photos" to see the latest photos that we have posted.
Can I submit photos to sell? Right now the only photos that we sell are the ones taken by FotoFriction and it's partners. We are planning to provide support for other photographers soon.
Do you offer refunds? Once your purchase is made we cannot offer a refund. The reason for this policy is because we offer full access to our entire digital collection of photos and, as such, there is no way for our products to be returned. On a rare occasion we will make exceptions on a case by case basis.
Are there any restrictions on my use of the FotoFriction photos that I download? Yes. While FotoFriction offers great freedoms and a wide ranges of uses, we do not allow the redistribution of our photos, or allow the use of our photos within products that are mass distributed in any type of archive format.
If I purchase a subscription are there any other fees I will encounter when downloading from the site? No, an unlimited membership allows you full access to download any photos on our site at no extra charge.
Is account sharing allowed? No, sharing an account is no different than distributing our materials to others. Individual accounts must be purchased by your friends and colleagues.
I bought a subscription, but it says I'm not activated, what do I do? On rare occasions our merchant processors may not send the information of your transaction to our system, so your account may not be automatically activated. Therefore, if you have made a purchase of our yearly subscription and you are not able to access photos FotoFriction using your details, send a support request.
How can I pay if I dont have a Paypal account? You can still select the Paypal option to pay for photos even if you dont have a Paypal account. After selecting to pay by Paypal you can choose to pay by credit card. Therefore, provided you have a credit card you can make payments for photos. Alternatively you can setup a Paypal account and pay through Paypal directly.
Can I pay by credit card? Yes, but you must choose the Paypal option which will then allow you to pay by credit card if you wish. |